Frequently Asked Questions
Why TenSevenSeven?
Why TenSevenSeven?
Who is Christine Hill?
Bespoke Ring Building & Order Process
How do consultations with a Diamond Expert work?
How does the ring builder work?
Do I choose the exact diamond that will be set in my ring?
How do I find my ring size?
When is my chosen diamond secured?
How long will it take for my ring to be ready?
Payment, Shipping & Insurance
When is payment due?
What are my payment options?
How will my ring be shipped?
How will my ring be packaged?
Will my ring be insured for shipment?
Returns & Warranties
Can I return my ring if I change my mind?
What if my ring doesn’t fit?
Does my ring come with a warranty?
Cleaning & Care
Do you offer cleaning and repairs?
How do I look after my ring?
